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Breakfast Supervisor- Moxy & Residence Inn, Amsterdam Houthavens

We are too ‘CYCAS’ to be grumpy. .... our job isn’t over until we get a smile!

Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. With a real focus on performance, people, quality, profit, and communities, Cycadettes transform hotels. We make working hard look like fun, whilst having a huge amount of fun working hard and delivering success and results.

We are the first dual branded property in The Netherlands; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! #ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters!

Who are we looking for?

  • Hotel industry experience is preferred

  • Leadership experience if preferred

  • Strong communicator and team player

  • Ability to work in a dynamic and fast-moving environment

  • Live in the Now and know what’s next

  • Have high energy and a fearless do-it-yourself attitude

  • Desire to learn and develop

  • Advanced level of English

What we offer you!

  • Salary range according to Horeca CAO

  • 25 holiday days

  • Travel and night allowance

  • Free parking

  • Free use of the property Gym

  • Cycas Reward and Recognition program

  • A fun, spirited workplace where we put people at the heart of everything and our colleagues get to be their true self!

  • The best project you will ever work on is you! So let us help you grow with our guidance, training, and career possibilities!

  • Feed your wanderlust with discounts all over the world!

Tasks and responsibilities

  • Supervise the day-to-day operations of the NOW to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the Fun Hunters expectations.

  • Manage all stock aspects of the B&F (including Breakfast, Bar, Flammkuchen & Crockpot), such as taking inventory and reordering supplies.

  • Taking, preparing, and serving orders varying from cocktails to coffees to breakfast and from Flammkuchen to the Crockpot meals.

  • Resolve customer complaints promptly and according to Moxy guidelines.

  • Oversee the preparation of beverages and ensure quality of product served, inspect B&F set ups and assign various side duties to the Crew.

  • Oversee that all servicing & kitchen equipment are clean, well maintained and meet all hygiene, health and safety regulations paying special attention to possible health hazards (HACCP) and code violations.

  • Maintain cleanliness of the fridges, dishes, and overall kitchen.

  • Make sure the B&F checklist is used & maintained by all Crew members.

  • Keep up to date on all B&F trends to deliver a unique Fun Hunter experience.

  • Able to think outside the box and activate the set-up of the breakfast, Crockpot meals and Flammkuchen as well as organizing the activations in the Now.

  • Supervise Moxy Activations by creating efficient manpower, equipment and set up.

  • Assist in the identification of training needs and provide coaching and conduct training for all Crew to ensure that service standards are followed, and all crew is able to make the 12 standard cocktails individually.

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