F&B Employee Operations Internship - Moxy Amsterdam Schiphol Airport
Moxy Amsterdam Schiphol Airport
HANDS OFF WE GOT THIS!
The Moxy Operations attendant is an all-round position with a wide range of working environments. You are the allround F&B employee, available for breakfast, lunch, diner and bar…Additionally you are the Front Desk Attendant, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL.
Your day will consist of:
Working together with the team to deliver exceptional experiences to our guests
Serving beverages & food to our guests, making recommendations when appropriate
Keeping your work area clean and organized, be aware of the food & safety program (HACCP)
Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.
Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.
Process all payment types such as room charges, cash, checks, debit or credit
Process all check-outs including resolving and any late and diputed charges
Answer, record and process all guest calls, messages, requests, questions or concerns
Coordinate with Housekeeping to track readiness of rooms for checkin
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports. Count bank at the beginning and end of the shift. Balance and drop receipts according tot Accounting
Sharing your knowledge about unique discoveries with our guests and colleagues
• Are a FUN HUNTER, STYLISH and LIGHTHEARTED
• Are a team player
• Have a passion for hospitality
• Can communicate in English (Dutch is a plus, not a must)
• Bring your personal STYLE to every experience
• Are available to work both weekdays and weekends in different shifts
• Are ready to take a BIG challenge to further develop yourself
Offer you a great place to work in a young and diverse team
Offer you a full understanding of hotel environment, @themoxy there is only 1 team
Offer a second family with a work hard, play hard kind of mentality
Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
Have a special Associate Discount Rate in all Marriott Hotels worldwide, so you can discover the world!
Due to the high volume of applications we receive it is not always possible to reply personally back to you. Therefore if you do not hear anything back from us within 10 working days your application has not been selected into the process. Thank you for understanding