Food & Beverage Crew Member
We are the first dual branded property in The Netherlands; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! #ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters!
Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. Cycadettes transform hotels..
We are too ‘CYCAS’ to be grumpy. .... our job isn’t over until we get a smile!
Who are we looking for?
EU- National, or legal working permit for The Netherlands
Hotel industry experience is preferred but not mandatory
Advanced level of English; Dutch not mandatory
Strong communication skills and team player
Ability to work in a dynamic and fast-moving environment
Have high energy and a fearless do-it-yourself attitude
Desire to learn and develop
What we offer you!
Salary range according to Horeca CAO
25 holiday days
Always free on your birthday!
Travel and night allowance
Free use of on property gym
Complementary stay after your probation period
Cycas smiles Reward & Celebration program
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts in over 8000 hotels!
What will you do?
Work closely with the reception when our guests arrive, eat breakfast, or attend the after-work reception. It’s vital that they are warmly and efficiently welcomed, as you ‘confidently read’ and respond appropriately to their individual requirements. Equally, when they check out after a stay with us, we want them to leave happy and looking forward to their next visit.
Prepare, cook, and serve our breakfast in the breakfast area for in accordance with company standards and procedures
Follow and Implement HACCP procedures and keep the stock of food and beverage items in our bar and back of house in line with company and food safety guidelines
Learn ins and out of our breakfast and bar menu: how to prepare, serve and explain to our guests which food and beverage options we offer, allergies awareness
Assist guests in a friendly and courteous manner and provide outrageous service.
Deal with any guest comments politely and positively and make every effort to resolve them. If you cannot resolve them refer to your line manager.
Have knowledge of and comply with prevailing licensing laws.
Always be friendly and enthusiastic towards out guests.
Clean F&B areas after service in accordance with company standards and procedures.
Have knowledge of and operate company and statutory Health & Safety procedures e.g., COSHH, Basic Food Hygiene.
Demonstrate service attributes in accordance with industry expectations and company standards to include:
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of your line manager