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Front of House Supervisor

Renaissance Amsterdam Hotel

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Do you like to inspire your team to create memorable guest experiences?

Would you like to work in a dynamic team within a great company with excellent growing opportunities worldwide?

The Renaissance Amsterdam Hotel is looking for you as a Front of House Supervisor!

 

What are my responsibilities? 

As a Front of House Supervisor, you are part of the Front Office team. You supervise the Front Office shifts, which includes the Front Desk and Navigators. You are one of the first Ambassadors that a guest comes into contact with, and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. It is important to tailor your approach towards guests by reading cues from a guest to ensure when they check in the guest feels at home. As Front Office Supervisor you create a smooth and easy experience for guests so they can get the most out of their stay. Your expertise will be used to build relationships with others across the hotel (from Styling to the Navigator and beyond), to anticipate and deliver on our guests’ needs. 

Next to the daily activities as Front of House Supervisor, you assist management in training, motivating and coaching Ambassadors and serve as a role model. 


What makes you the perfect fit? 

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.


To be eligible for this position you…

  • Are able to communicate fluently in English and preferably Dutch, other languages would be considered as a plus.  

  • Are passionate about the locale and local offerings.

  • Have an eye for detail.

  • Have hospitality and Front Desk experience.

  • Are able to work morning, evening and overnight shifts.

  • Are eligible to work in the Netherlands.


 

What do you get in return?

Renaissance Amsterdam hotel offers a competitive salary and a wide package of benefits. We offer you…

  • A professional and stimulating environment to work in.

  • Personal coaching to support you in your day-to-day job and development and training opportunities.

  • Special Associate Rate discount available for Marriott products worldwide (also special rates for family and friends).

  • 25% Night Allowance

  • A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more!

  • As part of our culture, we celebrate recognition and organize a lot of social activities, such as our Associates Appreciation Week, yearly Staff party and All Ambassadors Meetings.

  • Many career possibilities within Marriott International!

 

Transformation on the way…

A unique opportunity is awaiting you in the city center of one of the most dynamic markets in Europe. We are excited that the Renaissance Amsterdam Hotel is currently undergoing a full transformation. A major investment has been made in the hotel which will result in completely renovated guest rooms and public areas, including a brand-new bar, restaurant and rooftop bar & terrace. The hotel will expand from 402 to 500 rooms and an additional conference center will be constructed. The Renaissance Amsterdam Hotel has a very high focus on sustainability and will aim to become an enhancement to the city of Amsterdam.

Visit the below page to find out more;

Renovation Information | Renaissance Amsterdam Hotel

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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