The Hague Marriott Hotel
DO IT AND DO IT NOW - JOIN OR BRILLIANT TEAM!
As a Night Auditor, you are responsible for all the administrative processes as well as the process of the check-ins and payments of guests. The most important thing for our hotel is to provide guests with excellent service day and night, and to ensure the safety of every guest. Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensuring security in the hotel by running security rounds
Running various reports to close the day and start the new day (identify any special guest requests)
Checking the different payment processes within the hotel
Welcome and acknowledge all guests according to Marriott standards
Checking in and out of guests. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Solving problems when they occur
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Assist other departments wherever necessary
Passionate about hospitality and are real night person
Flexible to work a varied schedule that may include weekends
Positive attitude and commitment to delivering high levels of customer service
Speaking and writing skills in English and Dutch
Experienced in working with Opera & Marsha is an advantage
Experience in a global Hotel chain and customer faced role is an advantage
Highly organized and independent
A team player
In possession of a BHV diploma is preferred
You a great place to work in an international and hardworking team!
A great career perspective
Special Associate Discount Rate in all Marriott Hotels worldwide
A chance to work at the biggest hotel chain in the world and within this chain a chance to grow
The opportunity to follow online courses to enhance your knowledge
DON’T MISS THIS EXCITING OPPORTUNITY AND JOIN OUR GREAT TEAM!