Night Auditor - Sapphire House Antwerp
Sapphire House Antwerp
WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?
JOIN US AS OUR NEW NIGHT AUDITOR IN SAPPHIRE HOUSE ANTWERP.
We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.
You’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on a with a collaborative mindset.
ABOUT SAPPHIRE HOUSE ANTWERP
Sapphire House Antwerp is a proud Autograph Collection hotel. With hand-selected inherent craftsmanship and a clear view of design and hospitality. Autograph Collection hotels offer rich, compelling moments that leave a lasting impression, ‘’exactly like Nothing else’’. Influenced by the Golden Age of Antwerp, Sapphire House Antwerp its unique 139 rooms and suites blend seamlessly authentic details, artwork and custom-made design to create an unforgettable experience of comfort and luxury.
Sapphire House Antwerp has two unique restaurants:
Green Michelin star restaurant WILDn, where our two star chef Bart de Pooter created a culinary temple that takes plant food to new heights. The menu is guided by the seasons with the best local ingredients, from farmer to plate.
Restaurant PLANTn, at PLANTn we are passionate about bringing vegetable dishes 24 hours a day. We offer breakfast, brunch, lunch and dinner. In this unique and relaxing bistro decor, star chef Bart de Pooter brings together the best seasonal ingredients of our farm and local producers. In addition, our kitchen team uses preservation techniques such as pickling and fermenting to make the most of our precious ingredients and minimize waste.
As a Night Auditor your responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor is in charge of reconciling all accounts, processing invoices, and preparing paychecks. Ultimately, you will provide excellent customer service to guests while also maintaining the front desk and accounting operations.
YOUR KEY RESPONSIBILITIES
Responsible for verifying that all revenue and expenses were claimed.
Preparing reports for the next day's work, including reconciling accounts at a high level of detail.
Assists customers in a branded, friendly, proactive, and efficient manner, with appropriate follow-up as needed.
Monitors lobby and work area determine customer flow.
Welcoming guests in a friendly manner and ascertains the purchasing needs of guests.
HOW YOU’LL DO IT
By being a warm and helpful communicator and being guest-oriented.
With the ability to put things in perspective when it comes to helping guests.
Thinking out of the box to create unique experiences.
With a love for structuring a bit of chaos.
By being a great team player and being proactive.
WHAT YOU’LL BRING
Your English is top-notch, as you’ll be helping a lot of guests with different backgrounds.
You are guest-oriented.
You are quality oriented.
You are a team player.
You are stress resistant.
Previous experience is a plus.
WHY THIS ROLE AT ODYSSEY?
The advantage of joining via Odyssey means that you’ll be empowered to be your very best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
Attractive benefits package.
Employee discount rates in more than 8000 hotels, for you and your family.
Your personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters.
Room for your ideas and creativity - your vision is important to us.
Working from a beautiful location, as all our hotels are well designed.
Working in a dynamic and expanding work environment where no day is the same.
A culture where great colleagues become true friends.
Diversity in the work and tasks and getting involved in projects.
Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible.
We look forward to receiving your application!