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Reservations Specialist / Agent - Renaissance Amsterdam Schiphol Airport

Renaissance Amsterdam Schiphol Airport Hotel

As a Reservations Specialist for the Renaissance Amsterdam Schiphol Airport Hotel & Moxy Amsterdam Schiphol Airport Hotel, you are responsible for processing all individual and group bookings with a friendly and authentic approach. You feel passionate about hospitality and will create an indigenous and personalized guest experience.

A successful Reservations Specialist is clear in communication, commercially oriented and a team player who likes to work closely together with our Sales, Revenue, Banqueting and Front Office departments within the two Marriott brands.

Your day will consist of

  • Processing and checking guest room reservations by e-mail, phone and online reservation systems.

  • Coordinating availability, bookings and communication with guests through third party agents.

  • Creating offers, group contracts and handling modifications of meeting requests and group bookings.

  • Performing financial tasks such as creating pro forma invoices, checking final invoices and verifying commissions for both individual guests and groups.

  • Promoting and maintaining customer loyalty with our Marriott Bonvoy program.


  • Have a passion for hospitality.

  • Can communicate fluently in Dutch and English, both written and spoken.

  • Have experience with a reservation system (preferably Opera/Marscha).

  • Are available to work weekdays and occasionally weekends as well.


  • Offer you a great place to work in a diverse team!

  • Offer a second family with a work hard, play hard kind of mentality

  • Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)

  • Have a special Associate Discount Rate in all Marriott Hotels worldwide

  • Competitive salary according to the Horeca CAO


Don't miss this exciting opportunity to join the Renaissance Amsterdam Schiphol Airport and Moxy Amsterdam Schiphol Airport team.

This hotels are franchisee-owned and operated.

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