Reservations Specialist / Agent - Renaissance Amsterdam Schiphol Airport
Renaissance Amsterdam Schiphol Airport Hotel
As a Reservations Specialist for the Renaissance Amsterdam Schiphol Airport Hotel & Moxy Amsterdam Schiphol Airport Hotel, you are responsible for processing all individual and group bookings with a friendly and authentic approach. You feel passionate about hospitality and will create an indigenous and personalized guest experience.
A successful Reservations Specialist is clear in communication, commercially oriented and a team player who likes to work closely together with our Sales, Revenue, Banqueting and Front Office departments within the two Marriott brands.
Your day will consist of
Processing and checking guest room reservations by e-mail, phone and online reservation systems.
Coordinating availability, bookings and communication with guests through third party agents.
Creating offers, group contracts and handling modifications of meeting requests and group bookings.
Performing financial tasks such as creating pro forma invoices, checking final invoices and verifying commissions for both individual guests and groups.
Promoting and maintaining customer loyalty with our Marriott Bonvoy program.
Have a passion for hospitality.
Can communicate fluently in Dutch and English, both written and spoken.
Have experience with a reservation system (preferably Opera/Marscha).
Are available to work weekdays and occasionally weekends as well.
Offer you a great place to work in a diverse team!
Offer a second family with a work hard, play hard kind of mentality
Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
Have a special Associate Discount Rate in all Marriott Hotels worldwide
Competitive salary according to the Horeca CAO
JOIN OUR TEAM!
Don't miss this exciting opportunity to join the Renaissance Amsterdam Schiphol Airport and Moxy Amsterdam Schiphol Airport team.
This hotels are franchisee-owned and operated.