The Sales Specialist is professional and has selling skills, develops and maintains an account base within the corporate market, generating revenue and new business opportunities for the Sheraton Amsterdam Airport Hotel & Conference Center.

Key tasks and job functions:

• To manage a portfolio of Corporate Accounts

• To initiate action plans for developing Prospects and new business opportunities

• To profile and action leads which fall within the corporate and meeting market

• To develop action plans for achievement of room nights and average rate goals for transient & groups

• Within established parameters, quote and negotiate prices with customers or customer representatives, and draw up contracts to close the transaction

• Follow up with appropriate departments to ensure delivery of excellent guest service

• To carry out promotional activities i.e. familiarization trips, educational site inspections, mailings and incentives

• To participate in sales blitzes, trade shows, workshops and sales trips as appropriate with a proper documented follow up

• To obtain accurate knowledge of competitive sets of the Schiphol/Amsterdam hotels

• Actively attend weekly and monthly sales related meetings and line up meetings.

Technical knowledge:

• Must be able to speak, read, write and understand the primary language(s) (Dutch) used in the workplace and full knowledge of the language English

• Must be able to read and write to facilitate the communication process in Dutch and English

• Requires good communication skills, both verbal and written in Dutch and English 

• Must possess basic mathematical/computational ability

• Ability to work under pressure and meet deadlines

• Ability to effectively communicate in a friendly and positive manner with internal and external constituents

• Ability to communicate customer needs and resolve complaints

• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, Outlook and Opera

• Sales ability and skills in both oral and written form

Key personality traits:

• Flexible

• Outgoing

• Good social skills

• Slick and professional communicative skills

• Passionately driven towards revenue goals

• Excellent standards of personal presentation

• Energetic

Experience

• HBO (Hotelschool)

• 1 year Sales experience

• Experience and affinity with the Hotel industry; knowledge about the duties and responsibilities in all different department of the functional organisation