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VACANCY
Conference & Events Manager
The Hague Marriott Hotel is seeking a Conference & Events Manager to oversee the planning and execution of meetings and events. Ensure seamless operations, exceptional guest experiences, and strong client relationships. If you're organized and passionate about hospitality, apply now!
What will you do? (Responsibilities)
Tasks & Responsibilities
Your role is all about selling, planning and optimizing. You want to ensure quality and therefore you are involved in monitoring as well. Your relationships with all other departments are vital to get things done. The following tasks will help you to achieve this:
Research and analyzing new products, pricing and services of competition
Execute C&E strategy that is aligned with the company’s business strategy and leads its execution
Create a budget for the events and group sales and adhere to this budget
Make forecasts on C&E performance and take appropriate action if goals are not in reach
Conduct daily walk-through of banquet floor to help ensure client satisfaction and quality standards.
Organize a profound process to obtain deposit invoices to clients
Checking the financial process of each event/meeting, of correct booking and invoicing
Sets up a pre and post calculation for each large event to keep track of correct pricing, staffing and obtaining a healthy profitability
Develop working relationships with outside vendors and support establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed
Create opportunities to upsell during event planning
Interacts with guests to obtain feedback on product quality and service levels
Responds to and handles guest problems and complaints
Pro-active approach on creating overview of opportunities
Doing Manager on Duty shifts occasionally in the weekends
What we like to see in you: (Requirements)
You are:
As C&E Manager, you are a creative personality, who is always striving to make the impossible possible. Besides that we hope to find the following in our C&E Manager:
Thorough knowledge of the hotel property management systems
Significant experience in C&E Management in a hotel (2-4 years)
Relationship builder
Excellent oral and written Dutch and English communication skills
Excellent organisation skills
Confident telephone manners
A strong leader and mentor for the team members
Ability to work well under time pressure
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to team members
Reporting Structure
You report to the Director of Sales and Marketing and your direct reports are;
Events Supervisor
Events Executive
We have a company sales car available for business-related travel.
Conference & Events Manager
When you join Marriott Hotels, you join a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions.