VACANCY

• The      convention sales department handles all the incoming requests for events      with function spaces and/or bedrooms.

• The      convention sales department handles incoming request by contacting the      client, in order understand the client’s needs and expectations from the      hotel, making a personalized offer, follow up the offer, and making      modifications, if necessary and assisting or conducting site inspections      with clients

· If the client accepts the offer, the convention sales coordinator / trainee is ought to prepare the contract and send it to the client. When both parties have signed the contract, the reservation can be considered as confirmed and definite.

As from this moment, the responsible Convention sales Associate makes a handover to the dedicated event planner.

• Liaising      with the Revenue department, Sales department and the Event Manager to      create a working environment that supports organizational and core values.      Identifying key business and optimizing space and revenue (yield) and      creating long term Partnership resulting in repeat and returning business

• To deliver outstanding customer service

• Maintain effective and appropriate liaison with clients      whilst on property and establishing      a good partnership with all operating departments.

• Give Administrative      support activities such as completion of Business Review Meeting, MPSI,      Calendar’s, sales mail/e-mails, telephone calls…

• To provide regular feedback to the Convention Sales Manager, Director      of Sales, and other managers as appropriate on operational issues,      standards and procedures.

• Working      with the Convention Sales Manager and Event Manager to develop strategies      to enhance customer service and core standards.

• Administration      Support of Proactive Sales Team

• Assist      the Convention Sales Manager in the daily reporting and weekly reporting      system

This list is subject to change