VACANCY

What you’ll do
Prepare sales-related documents, including proposals, contracts and banquet event orders
Put together information packages, brochures and other promotional materials
Use sales techniques to maximise revenue while maintaining existing guest loyalty
Promote awareness of our brand image internally and externally
Be a point of contact for clients and guests, responding to questions about hotel facilities and services
Perform general office duties to support Sales & Marketing
Oversee all on-site details for executing group events
develop and follow checklist/itinerary
Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
Design, confirm, and communicate room layouts and set-up requirements for special events
Enter and retrieve information contained in computer databases
Ensures that events progress seamlessly by following established procedures, collaborating with other associates, and ensuring accuracy.
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensure billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manage group room blocks and meeting space for assigned groups.
Act as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Solicit feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience