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VACANCY

Sales Executive - Sheraton Brussels Airport Hotel

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Proactively promoting all the options open to all clients, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more

Sales Executive - Sheraton Brussels Airport Hotel

Sheraton Brussels Airport Hotel

Brussels

Sales

Full time

What will you do? (Responsibilities)

The impact you’ll make

What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable visits that keep them coming back again and again.

What you’ll do

  • Prepare sales-related documents,      including proposals, contracts and banquet event orders

  • Put together information packages,      brochures and other promotional materials

  • Use sales techniques to maximise revenue      while maintaining existing guest loyalty

  • Promote awareness of our brand image      internally and externally

  • Be a point of contact for clients and      guests, responding to questions about hotel facilities and services

  • Perform general office duties to support      Sales

  • Working closely with Sales Manager      to achieve both personal revenue goals (by working towards an agreed      Masters target) and the budgeted goals of the Property.

  • Proactively manage a pre-determined      number of key accounts, key prospects and other active accounts to ensure      maximum yield in rooms and banqueting revenue in line with budgetary      objectives.

  • Maintain valid call objectives and      relevant action plans for each key account/key prospect and ensure all      follow up is executed in a timely manner.

  • Proactively sourcing and prospecting new      accounts for the Property, and following the sales process through to      convert into 'producing' accounts.

  • To attend any trade fairs as a      representative of Sheraton Brussels Airport Hotel, ensuring that the quality      image of the organisation is portrayed, and that every opportunity is      taken to promote the Property.

  • A sales report is to be completed in a      timely manner after attendance of trade shows or missions.

  • To take personal responsibility for      understanding the Marketing plan and the required budgetary guidelines of      the Hotels, to enable empowered decisions in all rate negotiations.

  • Communicating client requirements in a      timely and accurate manner to all internal departments as required,      ensuring delivery of superior guest service.

  • Re-negotiation of corporate rate      agreements within budgetary guidelines for all corporate accounts within      agreed time frames.

  • Ensuring accurate follow up and      communication both internally to reservations and accounting departments,      and confirmation to client.

What we like to see in you: (Requirements)

What we’re looking for

  • Native Dutch speaker, fluent in French      and English

  • A warm, people-oriented demeanor

  • A team-first attitude

  • A gift for paying attention to the      smallest details

  • Positive outlook and outgoing personality

  • Planning, multi-tasking and      time-management skills

About the brand

Sheraton associates create a sense of belonging in more than 400 communities around the world. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community.

What you can expect from us: (Benefits)

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited co-workers

  • Encouraging management

  • Wellbeing programs

  • Learning and development opportunities

  • Discounts on hotel rooms, gift shop      items, food and beverage

  • Recognition programs

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