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Hotel Manager

Element Amsterdam

The Element by Westin Amsterdam Marriott Hotel is looking for a Hotel Manager! Are you in for a challenge to manage this hotel with 160 extended stay rooms located near the Zuidas on Gelderlandplein and in the top 25 of the Netherlands' best hotels on Tripadvisor? Then read on!


As a hotel manager you are responsible for the overall management of the hotel organization. You must adhere to the guidelines and objectives of Element Amsterdam Hotel. The purpose of the position is to ensure that this branch functions as optimally as possible on all fronts and thus ensure that the set budgets are achieved.


Element by Westin Amsterdam Hotel

Element by Westin is part of Marriott International. The brand focuses on both business and leisure guests with a stay of one day to several months. The lifestyle hotel has 160 modern design rooms and several meeting rooms; everything with smart design and inspired by nature. And what's even better, the hotel has welcomed a brand-new restaurant in January 2023; called Papa's Loft House with a large roof terrace! Be sure to take a look at; Papa’s Loft House.


A WEEK IN THE LIFE OF…

It's a fulltime job where you manage the daily affairs and report to the management. You lead and motivate the Front Office, Housekeeping, Corporate Sales, Reservations, Technical Department and F&B (breakfast) and are responsible for optimizing the occupancy rate, the average room price and other hotel revenues. In addition, the strategies for revenue and inventory management must be proactively created and implemented and the budgets & business plan must be determined and managed.


YOUR RESPONSIBILITIES

  • Lead and inspire the various hotel teams, manage the day-to-day operations

  • Create a friendly and fun environment for the teams to perform at their best

  • Optimizing the occupancy, the average daily rate and other hotel revenue in cooperation with Revenue Management

  • Ensuring the highest service levels in the Front Office, Housekeeping and F&B

  • Creating unique guest experiences and building customer loyalty

  • Analyzing and reporting based on the various Marriott systems

  • Proactively create and execute revenue and inventory management strategies

  • Manage and control pricing and availability on all booking channels

  • Proactively make and perform competitor analyses

  • Participate in, develop and execute Sales and Marketing Strategies

  • Determine and manage budget & business plan for the year

  • Maintaining contacts with owners, external relations and key stakeholders

  • Ensure all complaints are dealt with appropriately

  • Complying with all Marriott standards, audits and procedures

  • Ensuring all standards are set at highest possible level in respect of hygiene, security and health & safety


WHO ARE YOU?

  • Driven people manager with a broad business vision and insight, preferably S&M / Revenue background

  • Preferably previously worked for an extended stay hotel as a Operational- or Hotelmanager

  • Entrepreneurial and naturally driven to achieve maximum results in guest satisfaction without losing sight of the commercial objective

  • Enjoys maintaining contacts with owners, external relations and key stakeholders

  • Experience with hotel software such as Opera (PMS)

  • Well acquainted with the Amsterdam Hospitality market

  • Leading by example 


WHAT'S IN IT FOR YOU?

  • Salary appropriate to your quality and experience including 25 vacation days

  • Participation in a bonus scheme; You also have an influence on the result, so do we achieve the result? Then of course you share in it!

  • Possibility to participate in the CLAY talent training program

  • Travel allowance from 7.5 km one way

  • Bicycle plan via Lease a Bike

  • Employee discount within Papa's Beach House and Papa's Loft House

  • Discount on overnight stays and F&B within Marriott International

  • Access to Marriott International training opportunities

  • Activities with the team, such as our memorable annual staff party, end of season BBQs and other fun sporting events

  • Pension scheme through PH&C


CLAY HOSPITALITY

Element and Papa's are part of CLAY Hospitality. Clay Hospitality is a lifestyle and hospitality collective specialized in hotels, restaurants and events. With clay being the perfect metaphor to explain what we do. As a malleable material which can be formed in many shapes, we use our business to create unique experiences. With our team of likeminded souls who share the same values, dreams and passion we take pride in providing great atmospheres and good vibes with a sustainable responsibility.

Welcome to the adventure!

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