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Discover the remarkable stories of two outstanding associates from the Sheraton Brussels Airport Hotel.
a) What is your motto?
Isak, with unwavering enthusiasm, instantly responded, "Being and staying creative." Mirsad echoed, "Positivity is what guides my life. I am always positive and strive to remain so."
What stands out is the striking similarity between Isak and Mirsad—they share the same values both in their personal lives and professional endeavors. At the core of their motivation lies a common thread that drives them both at home and at work: an unwavering commitment to staying motivated.
In their pursuit of excellence, Mirsad and Isak embody the essence of creativity, positivity, and a shared motivation that propels them forward.
b) What is your role(s) and your responsibilities within the hotel?
Mirsad assumes the role of Assistant Maitre d’hotel, a dynamic position that places him right in the heart of the action. Known for his hands-on approach, Mirsad not only assists his team but also takes charge in coordinating their efforts. His proactive involvement on the field reflects a dedication that goes beyond expectations. Mirsad meticulously oversees and follows up with the team, promptly addressing any issues that may arise. In instances of significant challenges, he collaborates with Isak to find effective resolutions.
Isak, on the other hand, holds the position of Maitre d’hôtel, serving as the crucial link between the team on the field and the administrative offices. Once an event is confirmed by the events team, Isak steps in, collaborating with Mirsad to organize the team's schedule and provide essential instructions. With a team boasting an average of 25 years of experience, their synergy operates seamlessly. Even in Isak's absence, Mirsad adeptly takes the lead, ensuring continuity in operations.
In the orchestration of their roles, Mirsad and Isak embody a harmonious blend of leadership, coordination, and a shared commitment to the success of the hotel's operations.
c) How long have you been within Marriott?
In a proof to their enduring commitment, Isak and Mirsad have been working side by side within the Marriott family for an impressive 34 years. As we celebrate this remarkable milestone, Isak's anniversary falls on Tuesday, 6th of February, while Misrad will mark his milestone in June. Their remarkable journey mirrors the very essence of our Sheraton Brussels Airport hotel, which opened its doors 35 years ago. Isak and Misrad have been integral parts of our story, contributing their dedication and expertise since nearly the beginning.
d) What do you like most about your job?
For Isak and Mirsad, the heartbeat of their profession lies in the lively energy that fills the hotel when it is bustling with guests. They thrive on the vibrancy that comes with a full hotel, bustling with a multitude of clients. Their preference leans towards larger events, finding joy in the intricate coordination and attentive care that such occasions demand.
In their shared perspective, the dynamic atmosphere created by significant gatherings adds a special dimension to their roles. They express a genuine affinity for the challenges and rewards that come with managing larger events, as it allows them to showcase their coordination skills and provide exceptional service.
e) What are your future plans? Passions?
In a testament to their profound satisfaction, both Isak and Mirsad express contentment with their current positions and the routine they have cultivated over their remarkable 34 years of service. Their dedication to maintaining the existing system and their roles reflects a genuine sense of fulfillment in their professional journey.
While future plans might not be at the forefront, their passions outside of work add another dimensions to their lives. Mirsad finds joy in Sunday swims, savoring moments of tranquility in the water. On the other hand, Isak's enthusiasm extends to sports in general, with a specific passion for fitness and swimming.
Their shared commitment to their roles and individual pursuits outside work showcases a harmonious balance between professional contentment and personal fulfillment.
f) What do you like to do in your spare time?
Isak and Mirsad, both advocates of an active lifestyle, share a common affinity for sports, leisurely walks, and quality time spent with their families. As proud grandfathers, they find immense joy in caring for and creating precious moments with their grandchildren.
Reflecting on the past, they acknowledge the transformative changes in the hospitality industry. Unlike the challenges of yesteryears, today allows them to seamlessly blend professional and family life. The evolution of the industry has empowered them to relish family moments without compromising their professional commitments. This delicate balance enables them to recharge their spirits, appreciating the richness that both personal and professional spheres bring to their lives.
g) What makes you special?
Mirsad, with a perpetual smile and an innate sociability, radiates positivity in every interaction. His genuine love for social connections is evident, as he places extra care in fostering relationships and genuinely cherishes the essence of human connection.
Isak, on the other hand, finds his uniqueness in his affinity for managing large gatherings, an objective seamlessly integrated into his day-to-day pursuits. His efficiency and capability to accomplish tasks with pride showcase his dedication to excellence.
Beyond individual traits, both Mirsad and Isak attribute their specialness to the incredible team they are part of. The sense of camaraderie within the team, akin to a close-knit family, is a cherished aspect of their professional journey. Regular gatherings, whether as a team or with their families, have transformed colleagues into cherished family members, creating shared moments that extend beyond the workplace.